How Unicontra
Protects Your Information.

1. Overview

Unicontra Trading and Contracting W.L.L respects your privacy and is committed to protecting the information you share with us. This policy applies to information collected through our website, contact forms, request-a-quote forms, email communication, WhatsApp communication, and other business inquiry channels.

By using this website or submitting information to Unicontra, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect information when you submit an inquiry, request a quotation, contact our sales team, or communicate with us regarding products, services, contracting, or maintenance support.

• Name, company name, job title, and business contact details.
• Email address, phone number, WhatsApp number, and location information.
• Product or service requirements, quantity, technical specifications, BOQ, drawings, datasheets, and project details.
• Information related to power plant, oil & gas, energy, industrial, MEP, or maintenance requirements.
• Any message, attachment, or additional detail voluntarily submitted through our website or communication channels.
• Technical website usage data such as IP address, browser type, device information, and page interaction data where applicable.

3. How We Use Information

The information you provide helps us understand your inquiry, review your technical requirements, respond to quotation requests, and provide relevant industrial trading or contracting support.

• To respond to contact messages and quotation requests.
• To review product requirements, BOQ, datasheets, drawings, or project specifications.
• To prepare suitable quotations, technical responses, or service proposals.
• To communicate regarding products, spare parts, MEP works, building maintenance, electrical systems, and plumbing support.
• To maintain internal records of business communication and submitted inquiries.
• To improve website performance, customer response, and service quality.

4. Information Sharing

We do not sell your personal or business information. We may share necessary information only when it is required to process your inquiry, prepare a quotation, coordinate service, or comply with applicable legal or business requirements.

• With internal Unicontra team members responsible for sales, procurement, service, or technical review.
• With trusted suppliers, service partners, or logistics support where required for quotation or fulfillment.
• With professional advisers or legal authorities where required by law or legitimate business obligation.
• With website, hosting, email, or form-processing systems used to operate our business communication.

5. Data Storage & Security

We take reasonable measures to protect submitted information from unauthorized access, misuse, disclosure, alteration, or loss. Information may be stored in website systems, email inboxes, internal records, or business communication tools used by Unicontra.

While we work to protect your information, no digital transmission or storage system can be guaranteed to be fully secure. You should avoid submitting highly confidential information unless it is necessary for your inquiry.

• Access to inquiry information is limited to relevant business personnel.
• Submitted data is used for business communication and operational follow-up.
• Records may be retained as long as necessary for quotation, service, legal, or business purposes.

6. Cookies & Analytics

Our website may use cookies or similar technologies to improve website functionality, analyze visitor behavior, and enhance user experience. Cookies may help us understand how visitors interact with our pages, forms, and content.

• Essential cookies may be used for website operation and security.
• Analytics cookies may be used to understand traffic and page performance.
• You may disable cookies through your browser settings, though some website features may not work properly.

7. Your Rights

Depending on applicable laws and circumstances, you may request access, correction, update, or deletion of personal information you have submitted to Unicontra.

• You may request confirmation of information submitted through our website.
• You may ask us to correct inaccurate contact or inquiry details.
• You may request deletion of information where legally and operationally appropriate.
• You may request that we stop non-essential business communication.

To make a privacy-related request, contact us at Sales@unicontra.com.

8. Third-Party Links

This website may contain links to third-party websites, platforms, maps, WhatsApp, email services, or other external resources. Unicontra is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external websites or platforms they visit through links on our website.

9. Updates to This Privacy Policy

Unicontra may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or operational processes.

The updated version will be posted on this page with a revised update note. Continued use of the website after changes are posted means you accept the updated policy.

10. Contact Information

For privacy questions, information requests, or concerns regarding how your data is handled, please contact Unicontra Trading and Contracting W.L.L using the details below.

• Company: Unicontra Trading and Contracting W.L.L
• Address: PO Box No: 82457, Doha, Qatar
• Email: Sales@unicontra.com
• Mobile / WhatsApp: +974 7751 3710
• Website: www.unicontra.com